[Exchanges & Returns]
We offer exchange in sizes. If the ordered piece doesn't fit you, please ship us the piece back with a little note of your correct size requirements, and send us an email at Yodha.firstname.lastname@example.org. If the style doesn't suit you, we can offer you a one-time use store credit valid for 90 days provided the piece is unworn and intact with all tags and labels. Please note that shipping costs are non-refundable and won’t account for the amount of the store credit.
We can’t do exchanges any later than 30 days. If you wish to exchange or return an item, please send us an email within 2 weeks of receiving your order.
Please read the item descriptions carefully and note sizes of items. Please also note that monitors and screens are calibrated differently and colours, while may be close, may not be 100% accurate. In the event of an exchange, the buyer is responsible for return shipping costs.
Please note by purchasing from indus inc™ you as the buyer agree to the terms, conditions and policies of our company.
You are responsible for paying the shipping costs for returning your item and shipping costs are non-refundable.
If you are shipping an item over $50, you should consider using a shipping service which provides tracking or consider purchasing shipping insurance. We can’t guarantee that we’ll receive your returned item.
Only regular priced items can be returned, sale items are final sale and can’t be returned.
If the item was marked as a gift at the time of purchase and shipped directly to you, you’ll receive a gift credit for the value of the return. Once we receive the returned product, we’ll mail you a gift certificate.
If the item wasn’t marked as a gift when purchased, or the person giving the gift had the order shipped to themselves to give to the person receiving the gift later, we will send a refund to the gift giver and he or she will find out about the return.
Shipping charges vary with the size and mode of consignment.
When you place an order, you will receive an email with the summary of the order and also the estimated time of delivery to your location. From the day when you place the order, we normally take 10-14 working days to deliver your order. In some areas, the delivery could take longer, depending on the accessibility of the location by our logistics partners. In such cases, we’ll get a hold of you. Please check your emails and text messages regularly for such updates.
In case you need an item by a particular date, please reach out to us and let us know in advance.
International: We ship worldwide. Please choose your shipping area when you place the order. International shipping charges vary with the size.
Your item will be shipped using a reliable shipping company. Please allow up to 3 weeks for your package to arrive. Some areas could take longer depending on customs.
We can only accept cancellations if the order has not been shipped.
If an item is damaged/defective, refunds will be initiated through the same mode as the payment within 10 working days.